We Have Answers to Your Questions
Choosing home care for a loved one is a big decision. We want you to feel fully informed and confident every step of the way.
FAQ
Find Answer to All Your Question Here
What services do you provide?
Compassionate Hands Home Care Services offers a full range of non-medical in-home care services, including Personal Care Assistance (bathing, dressing, grooming), Companionship & Supervision, Medication Reminders, Meal Preparation & Nutrition, Light Housekeeping, Transportation & Errands, and Respite Care for family caregivers. Each service is tailored to meet the unique needs of your loved one.
Do you offer 24/7 care?
Yes! We understand that care needs don’t follow a 9-to-5 schedule. We offer flexible scheduling including overnight care, weekend care, and around-the-clock support. Whether you need a few hours a week or full-time live-in care, we can create a schedule that works for your family.
Are caregivers background-checked?
Yes, every single caregiver goes through a thorough background screening process before they ever step into a client’s home. This includes criminal background checks, reference verification, and identity confirmation. Your family’s safety is our top priority, and we take that responsibility seriously.
What if I don't feel comfortable with my assigned caregiver?
Your comfort and trust are everything to us. If for any reason you or your loved one doesn’t feel a connection with a caregiver, simply let us know and we will work quickly to find a better match, no questions asked. We want every client to feel safe, respected, and genuinely cared for.
Yes, every single caregiver goes through a thorough background screening process before they ever step into a client’s home. This includes criminal background checks, reference verification, and identity confirmation. Your family’s safety is our top priority, and we take that responsibility seriously.
Do you create personalized care plans?
Yes, every client receives a fully customized care plan. We don’t believe in one-size-fits-all care. During your initial consultation, we take the time to understand your loved one’s health needs, daily routines, personal preferences, and family goals. The care plan is then reviewed and updated regularly as needs change.
What areas do you serve?
We proudly serve families throughout the Dallas–Fort Worth metroplex and surrounding areas. Not sure if we cover your area? Give us a call at 817-975-6080 and we’ll let you know right away.
How much does home care cost?
The cost of care depends on the type of services needed, the number of hours per week, and the level of care required. We offer competitive, transparent pricing with no hidden fees. Contact us for a free consultation and we’ll provide a clear, personalized quote based on your specific situation.
Yes, every single caregiver goes through a thorough background screening process before they ever step into a client’s home. This includes criminal background checks, reference verification, and identity confirmation. Your family’s safety is our top priority, and we take that responsibility seriously.
How do I get started?
Getting started is simple! Just give us a call at 817-975-6080 or fill out our free consultation form online. One of our care coordinators will reach out to schedule a no-obligation in-home assessment. During this visit, we’ll learn about your loved one’s needs, answer all your questions, and create a personalized care plan together.
Still Have Questions?
Our friendly care coordinators are here to help. Reach out anytime, we're available 24/7 to answer your
questions and guide you through the process.