1. Introduction

Compassionate Hands Home Care Services, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide through our contact forms
• Health-Related Information: Information voluntarily provided related to care needs (if applicable)
• Usage Data: Information about how you interact with our website, including IP address and browser type

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Deliver and improve our home care services
• Communicate with you regarding services, updates, or appointments
• Ensure the safety and quality of care
• Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary:

• With trusted staff or caregivers to provide services
• When required by law or legal processes
• To protect the rights and safety of our clients and organization

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be 100% secure.

6. Cookies and Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Opt out of communications at any time

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Compassionate Hands Home Care Services, LLC
Phone: 817-975-6080
Email: info@choosecompassionatehands.com